In view of the closures of many companies and businesses starting tomorrow, and the slowdown in your activities due to the exceptional situation at COVID-19, you may have to issue Records of Employment for your employees. The most recent Service Canada guidelines are listed below:
- If your employee is ill or quarantined due to COVID-19, enter “Code D – illness or injury” in Box 16 – Reason on this Record of Employment.
- If your employee is not working due to a shortage of work or a COVID-19 closure, enter “Code A – Shortage of Work” in Box 16 – Reason on this Record of Employment.
- If your employee is not working for other reasons related to COVID-19, enter “Code E – Voluntary departure ” or “Code N – Leave of absence” in Box 16 – Reason on this Record of Employment.
N.B. In all cases, do not add comments unless absolutely necessary. A comment causes a Service Canada agent to manually review the Record of Employment, slowing down the processing.
If you have any questions, contact our experts!
